The context-sensitive help for the Emplifi Agent training environment now goes to our new (Training) documentation site.

After v12.2 GA, the context-sensitive help for the Emplifi Agent production environment will go to our new (Production) documentation site.

Because of the above, this site is no longer updated and will be deprecated after the release of v12.2 GA.

Switch Company

When you work in a multi-company environment, Emplifi Agent allows you to set up different configurations for each company. The Administration page always opens to your default company. You can use the Switch Company option to switch between company configurations as needed. This allows you to work with a different company within the Administration area.

Once you select a different company, the pages you open will apply to that company. You can navigate to any administration screen, report, or utility for the company you select. The screens you previously opened are unaffected and remain open for the previously selected company.

To switch companies:

From the Administration page, click the Application Menu button .
Hover over the Switch Company option. The Company list will display.
Select a different company from the list.