Audit Trail Report

The Audit Trail Report allows you to view tracked changes within the system. You can use it to view either case audit trails or maintenance audit trails.

Audit trails must be activated via a configuration setting before any data will be available on the Audit Trail Report. For information, refer to Audit Trails Administration Overview.

To access the Audit Trail Report:

  • From the Application Function Bar, navigate to Reports  Reports Admin Administration Reports  Audit Trail Report.

Report Options

The following options are available for this report.

Option Description
View As

Select the output type of the report.
Report Title Type the title that you want to appear on the report results. The title displays at the top of each page of the report for the PDF, Word, and Excel formats.
App Setup Area

Select the screen or application area whose audit trails you want to view. For information on these options, refer to Audit Trails Administration Overview.

Note: The "Case" and "Address" options apply to Case audit trails, and the remaining options apply to Maintenance audit trails. To make sure you have the proper one activated, refer to Activating Audit Trails.

Otherwise, there will be no data for your report.
Time Frame

Select a time frame for the following date selection.

From Date / Thru Enter the date range for the audit trails that you want to view.
Key Value 1 - 4 These allow you to subset the data when reporting against maintenance audit trails. To subset data on Case or Address audit trails, you should use the report filters.

The meaning of each key value will vary based on the Maintenance Screen selection. For information, refer to Key Values.
Results Language

Select the results language for the report.
Time Zone

Select the time zone to use when processing the report. This indicates the time zone to use when using dates on filters and displaying dates.

By default, the dates will reflect the time zone of the agent.

For Category Dates, only the System Date Time is updated for the time zone (Type J), all the other Dates are shown as stored in the database.

Report Date Format

Select the format to use when displaying dates on the report. Choose from:

  • Blank or Use Date Format of Agent/System - first checks the Agent's date format (set in the User Options) and if not defined it uses the System date format (set in the System Parameters).
  • yyyy-MM-dd
  • dd-MMM-yyyy
  • dd/MM/yyyy
  • MM/dd/yyyy
Report Time Format

Select the format to use when displaying time on the report. Choose from:

  • Blank or Use Time Format of Agent/System - first checks the Agent's time format (set in the User Options) and if not defined it uses the System time format (set in the System Parameters).
  • Do not show Time
  • HH:mm:ss (24hr)
  • HH:mm (24hr)
  • hh:mmAM/PM
  • h:mmAM/PM

 

Report Filters

For this report, filters only apply when Address or Case is selected as the Maintenance Screen. For all other screens, you should use the key values.

For information, refer to Filters in Emplifi Agent.

Key Values

Depending on the screen on which you are reporting, you can enter a key value to act as a filter on the report. For example, when looking at audit trails for category codes, you may want to report on a specific category ID. So you would enter that category in the Key Value field.

You can also use the following wildcards as part of the key value: *, %, and _.

Screen Key Value

Address

n/a (use filters instead)

Action

n/a (cannot be filtered)

Case

n/a ( use filters instead)

Category

Key Value 1: category_id (A01, C05, etc)

Category Code

Key Value 1: same_as_category_id

Key Value 2: code (the actual code to be audited)

Category Migration

Key Value 1: category_id

Key Value 2: target_category_id

Company Maintenance

n/a (cannot be filtered)

Configurations

Key Value 1: config_group_id

Code Dependent

Key Value 1: category1

Key Value 2: category2

Key Value 3: code

Code Dependent Folder

Key Value 1: category1

Key Value 2: category2

Key Value 3: code

Code Migration

Key Value 1: category_id

Key Value 2: target_category_id

Import Form

Key Value 1: email_form_id

Key Value 2: email_entry_row

Enclosure

Key Value 1: enclosure_code

InfoCenter

Key Value 1: infocenter_code

Notification

Key Value 1: notification_code

PowerLocator

Key Value 1: suggestion_id

Product

Key Value 1: product_code

Profile

Key Value 1: profile_code (You can also include sequences on any of the three subtables: devices, responsibilities, and subscriptions.)
Security Functions Key Value 1: system_function_id
Security Roles

Key Value 1: system_role_id

Key Value 2: system_function_id

Spelling Dictionary

Key Value 1: dictionary file full name
Standard Paragraph Key Value 1: standard_paragraph_id

Suggestions

Key Value 1: suggestion_id

Survey

Key Value 1: survey_id

Survey Run

Key Value 1: survey_run_id
System User Key Value 1: system_user_id

Thresholds

Key Value 1: suggestion_id

Time Frame

Key Value 1: time_frame_id

Time Period

Key Value 1: time_frame_id

Key Value 2: time_period_id

 

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