The context-sensitive help for the Emplifi Agent training environment now goes to our new (Training) documentation site.

After v12.2 GA, the context-sensitive help for the Emplifi Agent production environment will go to our new (Production) documentation site.

Because of the above, this site is no longer updated and will be deprecated after the release of v12.2 GA.

Clear Locked Users Utility

This utility allows an administrator to see which users have been locked out of the system due to several failed login attempts.

To access the Clear Locked Users Utility:

From the Application Function Bar, select Utilities Configuration Utilities Clear Locked Users.

To clear a locked user:

Select a user from the table by clicking on it.
Click the Unlock button to unlock the user.

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