The context-sensitive help for the Emplifi Agent training environment now goes to our new (Training) documentation site.
After v12.2 GA, the context-sensitive help for the Emplifi Agent production environment will go to our new (Production) documentation site.
Because of the above, this site is no longer updated and will be deprecated after the release of v12.2 GA.
The application setup is done in the Administration area by using Company Setup, User and Security Setup, and System Setup sections. These allow you to define and maintain the data values and rules that make up your Emplifi Agent system. This includes things such as:
- System users
- Categories and codes for use on the case
- Letters and enclosures
- Data validation rules
- Suggestions
- Security settings
When you are working with multiple companies, you can select a different company configuration on the Application Menu. This allows you to work on each company's settings without leaving the Administration area.
Related Topics
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